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Daniel Capelasso Hoffmann

Solutions Consultant @Yalo

São Paulo, BR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2024 — Present

Solutions Consultant @Yalo

São Paulo, BR

Yalo is an intelligent sales platform that helps companies improve customer relationships and increase omnichannel sales. At Yalo I am a solutions consultant responsible for direct customer support for the B2B market in Brazil, Europe and Central America (B2B and B2C).Main responsibilities-Engage with the sales team as part of the pre-sale and post-sale cycle stages-Determine the technical and business requirements to meet the client\'s objectives-Respond to customer requests for information or requests for proposals, providing technicaldetails of the proposed solutions-Provide detailed specifications for the proposed solutions, including the time and scopeinvolved-Validate customer technical requirements for system integrations-Work alongside project management teams to successfully monitor progress andimplementation of initiatives-Detect in advance possible risk aspects that could negatively affect the solution to bedeveloped

EDUCATION

2007 — 2010

Uninove - Universidade Nove de Julho

Superior, Administração

2007 — 2008

Uninove - Universidade Nove de Julho

Superior, Empreendedorismo

2003 — 2004

ETE Guaracy Silveira

Técnico, Eletrônica

N/A

FAAP - Fundação Armando Alvares Penteado

Master of Business Administration - MBA, Inteligência Artificial Aplicada a Negócios

SKILLS

Unified CommunicationsAcdAvayaTelecommunicationsIp PbxSolution SellingTelephonyRoutingVoipData CenterCall CentersIpCall CenterIvrCloud ComputingCtiCrmSipTeam ManagementPre-SalesTeam LeadershipContact Centers

ABOUT DANIEL CAPELASSO HOFFMANN

Solution Consultant / Sales Engineer with 15+ years of experience bridging business and…

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