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Danelkis Serra

Strategic Advisor, Pro Bono @Success On The Spectrum Plantation

Key Largo, FL, US
MOBILE NUMBERS
+13•••••••34

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WORK HISTORY

Aug 2024 — Present

Strategic Advisor, Pro Bono @Success On The Spectrum Plantation

Plantation, FL, US

Supported the launch of a center serving children with autism, contributing to early operational planning and community engagement.

EDUCATION

2007 — 2008

Miami Dade College

Associate of Arts (AA), Hospitality Management

1995 — 1995

South Florida Travel Academy

Diploma, Travel & Tourism Certification

2009 — 2011

University of Central Florida

Event Management

2013 — 2013

Florida International University

Bachelor of Science (BS), Hospitality Administration/Management

SKILLS

Event PlanningCrmLeadershipTeam BuildingManagementSoftware DocumentationSdlcTroubleshootingCustomer ServiceCoachingChange AdvocateProcess ImprovementHuman ResourcesBusiness AnalysisProgram ManagementEvent ManagementFundraisingProject PlanningSoftware Development Life Cycle (Sdlc)TrainingTestingAnalysisProduct ManagementBusiness Process ImprovementStrategyTime Management

ABOUT DANELKIS SERRA

Danelkis Serra is an engagement and operations leader with 20+ years of experience supporting and scaling global, enterprise, and chapter-based organizations across nonprofit, technology, hospitality, and financial services environments. She specializes in strengthening distributed networks - advising leaders, improving performance, and aligning local operations with enterprise strategy.In her most recent role with the International Institute of Business Analysis (IIBA), Danelkis supported a global network spanning 45+ countries, working closely with regional leaders and volunteer boards to improve engagement, governance, and operational consistency across more than 700 volunteers. She is known for building trusted relationships, identifying gaps, and implementing practical solutions that drive measurable results. Her background combines business analysis, operational strategy, and leadership development - enabling her to translate complex challenges into clear, actionable plans. She has led training initiatives, developed performance frameworks, and supported leaders through growth and change in diverse environments.Danelkis is especially passionate about mission-driven work. She has supported the launch of a center serving children with autism and has volunteered with children navigating difficult family circumstances - experiences that continue to shape her commitment to creating safe, supportive environments for individuals and families.She is most effective in roles focused on leadership support, program improvement, and helping organizations deliver consistent, high-quality outcomes at scale - particularly in environments where relationships, trust, and adaptability are key to success.

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