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Dale Cofield

Provider Enrollment Supervisor Dol Project @Conduent

Tallahassee, FL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2004 — Present

Provider Enrollment Supervisor Dol Project @Conduent

Tallahassee, FL, US

EDUCATION

2004 — 2012

Bellevue University

Bachelor’s Degree, BA-Leadership

2012 — 2015

Bellevue University

Master’s Degree, Project Management

1983 — 1986

Jackson State University

Bachelor’s Degree, Information Processing

SKILLS

Program ManagementVendor ManagementOutsourcing Time Management Skills: Effectively Handles Internal and External Customer Pri Communication/Liaison Skills: Proven Ability to Work with and Relate to ManageProject Management Skills: Team Management and Acting SmeProject Management Training Skills: Skills in Training Via Powerpoint Presentation, Manuals, Web Customer Service Skills: Proven During 11+ Years in a Call Center Customer SerTroubleshootingManagementTeam BuildingTraining Troubleshooting Skills: Proven Ability to Identify Problems or New Issues andCall CentersChange Management Problem Solving Skills: Follows Problems Through to Complete ResolutionQuality AssuranceResearchProblem SolvingService DeliveryTechnical SupportBusiness AnalysisMicrosoft WordTeam LeadershipBusiness ProcessEvent PlanningComputer Skills: Proficient with Ms Office Products.PowerpointSix SigmaProcess ImprovementPublic SpeakingLeadershipStrategic PlanningAccessCustomer ServiceSales Management Skills: 11 Effectively Manages Processing OperationsAnalysis

ABOUT DALE COFIELD

Project Management and Customer Service Skills Management Skills: Effectively…

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