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Donna Newell

Director of Field Services @MMT

Boston, MA, US
EMAILS
d•••••••@bymmt.com
MOBILE NUMBERS
+16•••••••36

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WORK HISTORY

Apr 2021 — Present

Director of Field Services @MMT

EDUCATION

1994 — 2000

Newbury

Associate's degree in Business Administration

SKILLS

BroadbandTeam LeadershipManagementTeam BuildingVendor ManagementCustomer SatisfactionTrainingCable TelevisionCall CenterLeadershipSalesStrategyTelephonyCall CentersProgram ManagementCustomer RetentionCustomer ServiceProcess ImprovementCross-Functional Team LeadershipDirect SalesCoachingStrategic PartnershipsTelecommunicationsTroubleshootingData AnalysisCustomer ExperienceVoip

ABOUT DONNA NEWELL

Operations Professional with over 15 years’ experience in managing and developing front line leaders. Recognized ability to identify improvements and enhancements on processes and expanding operational efficiency. Known for building and motivating high performing teams through coaching and development. Fair, consistent and complimentary style of leadership. Adaptable to challenging environments and situations with resiliency in performing complex tasks. Demonstrated success managing the complexities of small to large scale projects meeting tight deadline schedules.

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