Cristen Hoagland-Easton

Sr Supervisor Operations @New Jersey American Water

Bethlehem, PA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2018 — Present

Sr Supervisor Operations @New Jersey American Water

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I primarily oversee the Asset Management/ Asset Control department within our district.

EDUCATION

2015

Columbia College

Business Administration, Management and Operations

SKILLS

Billing SystemsMicrosoft ExcelProject ManagementSap ProductsDispatchingProcess ImprovementCustomer ServiceEnergySupervisory SkillsWater DistributionContract ManagementBusiness Process ImprovementTime ManagementLeadershipPayroll ProcessingReport WritingSapChange ManagementMicrosoft Word

ABOUT CRISTEN HOAGLAND-EASTON

Cristen Hoagland-Easton is a Senior Supervisor of Operations with New Jersey American Water, specializing in Asset Management. She has over 15 years of experience spanning customer service, project management, process analysis and development, and database management.Through her work with technology and customer service advocacy, Cristen has codified best practices in customer centricity and communications. Cristen is passionate about managing high performing teams to drive customer satisfaction and employee engagement and is well known for her accuracy and thoroughness.Cristen is also a member of the diversity and inclusion council with American Water and a runner-up recipient of the 2019 National Safety Award for Safety Leadership.

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