Craig Sandell

Senior Service Account Manager @Verint

Norwich, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2024 — Present

Senior Service Account Manager @Verint

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EDUCATION

1988 — 1993

Eaton (City of Norwich) School

Sixteen GCSE passes including English, Maths and Computer Science

SKILLS

Enterprise SoftwareSlaVoipData CenterCall CentersSaasUnified CommunicationsTcp/IpProject ManagementOutsourcingDisaster RecoveryProject DeliveryVendor ManagementIT ManagementContact CentersItil Service DesignSoftware DocumentationManaged ServicesIntegrationItil Continual Service ImprovementIncident ManagementPre-SalesItil Service StrategyService DeliveryTechnical SupportCisco Systems ProductsStrategyTeam ManagementTeam LeadershipService-Level Agreements (Sla)Customer Relationship Management (Crm)IT Service ManagementProfessional ServicesPrince2System DeploymentCrmItilBusiness Process ImprovementService ManagementService Desk

ABOUT CRAIG SANDELL

ITIL 4 Managing Professional certified ITIL v3 Service Operation accredited ITIL…

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Craig Sandell — Senior Service Account Manager at Verint in Norwich, GB | Unifers