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Craig Dalley

Senior Customer Success Manager @Projectworks

Wellington, NZ
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Senior Customer Success Manager @Projectworks

Wellington, NZ

After 3 years with Projectworks with its amazing growth, there has been a natural evolution to providing even more value to our customers by delivering consultancy services to those being onboarded or where either through current buusiness challenges or where a more consultative onboarding is required, I now assist customers not only to learn the feature set of Projectworks but to optimise how they use Projectworks to achieve their desired business outcomes.

EDUCATION

1992 — 1999

Massey University

Diploma of Business Studies, Business Administration and Management, General

SKILLS

Retail BankingFinanceInnovationStakeholder ManagementTeam LeadershipProject DeliveryManagementCredit AnalysisCustomer SatisfactionNew Business DevelopmentChange ManagementStrategyCredit RiskGovernanceBusiness Process ImprovementLearning EnvironmentSalesService DeliveryBusiness AnalysisCall CentersBusiness DevelopmentProjectsBusiness TransformationCreditBankingRisk ManagementTeam ManagementCommercial BankingBranch BankingMortgage LendingRelationship ManagementBusiness StrategyPerformance ManagementFinancial ServicesCrmLoansBusiness Planning

ABOUT CRAIG DALLEY

After many years developing my skills in financial management, People management and Performance management skills I broke away to work in an incredibly exciting business #Projectworks.This puts all the above skills to practice and allows me to work with SME business to help them realise greater profitability through an amazing application and an incredibly talented and group of people.In the past three years in Projectworks, I have lucky enough to onboard some amazing customers across our primary verticles of Engineering, Architecture, Management & Software Consultancy, as well as a few outside of these verticles. It has been brilliant to work with amazing customers who are involved in some incredible projects worldwide.

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Craig Dalley — Senior Customer Success Manager at Projectworks in Wellington, NZ | Unifers