Craig Kosnich
Systems Analyst Lead Systems Development Solutions at Bread Financial @Bread Financial
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WORK HISTORY
Systems Analyst Lead Systems Development Solutions at Bread Financial @Bread Financial
US
I manage a team of individuals working incidents through the ServiceNow product. We work incidents for more than 20 different pools including our core systems (Core Processing, Account Center, New Accounts, Collections, CARE, POW, Dialers, KANA, Docuware etc.) The team is successfully able to prevent over 90% of incidents from moving to one of our application development teams.
ABOUT CRAIG KOSNICH
Current responsibilities include assisting in coordinating a team of associates that research production issues for our core systems.
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