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Courtney Courtney Cushing Pick
Vice President Sales Operations @Meltwater
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WORK HISTORY
Vice President Sales Operations @Meltwater
EDUCATION
University of Oxford
Master's degree, Organizational Leadership
Santa Clara University
Bachelor of Arts (B.A.), French Studies
Saïd Business School, University of Oxford
Executive Diploma , Organizational Leadership
SKILLS
ABOUT COURTNEY COURTNEY CUSHING PICK
I am an accomplished, results-driven executive with 16+ years of experience overseeing operational activities in the organization while ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization on a global scale. Having served within fast-paced, challenging environments, I have gained talents in leading complex projects/programs, negotiating contracts, performing acquisition integrations, and administering multi-million-dollar budgets.Being a resourceful professional, I am well-versed in personnel management, including hiring, supervision, evaluation, and succession planning. Clients and colleagues categorize me as a forward-thinking leader who is an expert in liaising with all levels of the organization and directing cross-functional teams focused on operations to exceed overall department objectives. I have demonstrated expertise in building a positive culture that promotes diversity and employee engagement in alignment with the business strategy.A few of my career highlights include- Launched and oversaw a global employee engagement program independently for 1K+ employees, one of the most actively used systems in the company, which increased employee engagement by 30%- Earned recognition for building the Billing process and system from start to finish through ERP implementation-Provided leadership support to multiple employees during 15+ years of employment, resulting in successfully promoting 10+ employees to Director and Senior ManagersIn my free time I enjoy running, musical theatre, and support Liverpool Football Club. I look forward to meeting you! You can reach me at c••••••••@meltwater.com.AREAS OF EXPERTISEGlobal Billing & Sales Operations, CPQ, CRM, Project/Program Management, Acquisition Integration, Revenue Generation, Cross-functional Leadership, Strategic Partnerships, Personnel Management, Contract Negotiation, Account Management, New Business Development, Credit Management, Collections, Operational Efficiency, Cost-cutting & Budgeting
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