Corinna Condon

WORK HISTORY

EDUCATION

SKILLS

ABOUT CORINNA CONDON

Senior Strategic Operations & Program Leader specializing in optimized business process improvement & program management for mission driven organizations.I believe the joy of connection & human experience are the integral force behind any successful organization. Leveraging my passion for communication, operational analysis, & compassionate leadership to propel sales & enhance operational efficiency I have consistently contributed to the achievement of KPI\'s while staying true to the investment of employee experience. The potential that emerges when teams unite to pursue a common business goal or vision while ensuring all stakeholders fully comprehend the project and feel valued is essential in achieving remarkable outcomes. Every aspect of the in-store and online customer journey has an impact on customers & employees. Meticulous operational planning plays a pivotal role in a seamless & delightful experience, fostering engaged & purpose driven teams. This approach to my work has heightened satisfaction & productivity of team members when they receive clear instructions and operate within optimized workflows. The importance of thorough and detail-oriented planning and testing for complex, enterprise wide initiatives such as product and merchandising launches, program implementations, & system rollouts is where I thrive! Key Skills:• Leadership of large teams, including recruiting, hiring, onboarding, training, & mentoring• Proficiency in retail store operations & data analytics• KPI reviews & program management in a matrixed organization • Building relationships & trust with all stakeholders• Streamlining processes & effectively implementing organizational change• Strategic content development and complex problem-solving• Identifying root causes, managing workload & capacity• Overseeing store process, order to shelf operations, & project management including roadmap development & milestone tracking• Recognizing project interdependencies & establishing governance structures• Ensuring food safety & excelling in merchandising• Effective calendaring and upholding confidentiality• Proficient in Microsoft Suite & Google Workspace • Providing exceptional customer service & expertise in retail systems, including in-house developed systems, continuous improvement, & quality management• Proficient in Tableau, Insights, Asana, Cornerstone & other reporting platforms