Constance Fivel
Digital Experience, Crm & E-commerce Director @Renault Group
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WORK HISTORY
Digital Experience, Crm & E-commerce Director @Renault Group
Boulogne-Billancourt, FR
Responsible for defining and implementing on Renault\'s website- Renault Brand customer experience - Product experience & content for all new launches- E-Commerce strategy (pre-orders, orders, e-shop for lifestyle products)- Efficiency reportings & testsResponsible for Renault\'s PRM, CRM strategy - Launches strategy, customer contact plan, templates delivery to countries, waiting programmes, reporting).Agencies & teams management.Project management with transversal teams.
EDUCATION
Appalachian State University
Business, Management, Marketing, and Related Support Services
Université d'Avignon et des Pays de Vaucluse
Master's degree
Conservatoire National des Arts et Métiers
Certificate of e-Marketing and e-Business.
Université Grenoble Alpes
Master's degree
SKILLS
ABOUT CONSTANCE FIVEL
I am a highly motivated, rigorous and full stack professional, with a 17 year old experience in international marketing. Passionate about working on digital marketing projects and used to deal with pressure. I have great interpersonal skills. Furthermore I love swimming and the mountains!
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