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Comfort Dzimadzor
Business Operations Analyst Ii @Cisco
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WORK HISTORY
Business Operations Analyst Ii @Cisco
Morrisville, NC, US
Leads cross-functional global talent Demand Planning Program in collaboration with Human Resources and Finance stakeholders to meet emerging talent requisition needs for all Customer Experience (CX) functions.\\\\n\\\\n-Manages Star Awards program by partnering with legal, marketing, and external partners to maintain the CX culture and ensure recognition for high performing talent.\\\\n\\\\n-Drives prioritization of Cisco’s “One Excellence” awards initiative, that has visibility at Executive leadership level, which highlights and rewards innovation throughout the Customer Experience organization.\\\\n\\\\n-Develops and tracks weekly training key performance indicator (KPI) metrics for various stakeholders to keep employees compliant with company and industry policies.\\\\n\\\\n-Managed Cisco’s Chief Operations Officer’s V2MOM initiative as a Project Manager focused on accelerating CX’s business acceleration and transformation.\\\\n\\\\n-Leads community and social events on Cisco\'s Early in Career leadership board that promotes diversity and inclusion across Cisco.\\\\n\\\\n-Selected for a stretch assignment as a Program Lead for the Global Expert Access Demand program to develop creative solutions to drive improvements in business marketing.\\\\n\\\\n-Manages the Technology and Service World Envision program by identifying and engaging business leaders on conference process and policies.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Binghamton University
Bachelor of Arts - BA
Harvard University
Other; Certificate in Leadership Principles
Georgetown University
Master's degree
ABOUT COMFORT DZIMADZOR
I am a solutions driven professional, proven in delivering results that is aligned to…
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