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Director of Strategic Projects @Openlane Us
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WORK HISTORY
Director of Strategic Projects @Openlane Us
Serve as a strategic advisor to C-suite leadership, shaping multi-year operational strategies and driving high-impact initiatives to align with company goals, resulting in board-level presentations and executive decision-making support-Lead cross-functional teams across Sales, Operations, Marketing, Accounting, Finance, Product, Infrastructure, and Data Engineering to design and execute complex, high-stakes initiatives, fostering alignment and accountability through structured problem-solving and data-driven solutions-Overhauled underperforming departments by developing OKRs and KPIs, leveraging technology and analytics to achieve transformative results-Reduced vehicle remarketing time by 96% and average losses per vehicle by 80%, establishing market-leading speed and cost efficiencies-Transformed the buyback guarantee program into a tech-driven, industry-leading initiative, achieving breakeven from a $50 per vehicle loss and reducing days to sell by 80%-Streamlined dealer registration processes with smart automation, cutting closure time by 83% in one segment-Designed, solutioned, and led a high-stakes tax compliance project with a 50% success likelihood, achieving 100% completion-Directed a company-wide Google migration project, overseeing flawless execution across all systems and employee data, earning C-suite recognition as the sole leader capable of ensuring success-Partnered with the COO to develop a vehicle valuation tool, managing a 100+ person field sales team, implementing scalable reporting frameworks, and delivering executive-ready insights to OEMs and senior leadership-Established KPIs and governance frameworks to track initiative performance, driving operational effectiveness and continuous improvement through workshops and planning sessions.Utilized advanced data tools (Tableau, PowerBI, Snowflake) to build reporting systems, enabling data-driven decisions that enhanced strategic outcomes across departments.
EDUCATION
Indiana University - Kelley School of Business
Bachelor's degree, Accounting and Finance
Western Governors University
Master of Science - MS, Management and Leadership
Brebeuf Jesuit
High School Diploma
ABOUT COLLEEN SHANKLE
I help organizations solve complex business problems through a combination of process…
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