Colleen MacDonald
Transformation Consultant @HSB - Hartford Steam Boiler
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WORK HISTORY
Transformation Consultant @HSB - Hartford Steam Boiler
Toronto, ON, CA
Working with the Strategy PMO office supporting the Munich RE 2025 LEAP objective; developed and received approval for the strategy and program plan for Phase II deployment based on Phase I issues and root cause assessments.\\\\n• Journey mapped 20 unique current state processes assessing for automation opportunities, eliminating waste, risk management and assessing bench strength. Designed future state models automating the end-to-end processes – Phase I (pricing, product codes, endorsements, initial risk assessment)\\\\n• Documented and ranked 52 key issues that contributed to bottlenecks and time to market service delivery in four different revenue generating LOB’s. Received management sign off on all issues reported- Phase I\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Mohawk College
College Diploma
Sheridan College
Postgraduate Certificate
Sheridan College
Postgraduate Certificate
Sheridan College
PostGraduate Certificate
ABOUT COLLEEN MACDONALD
I develop sustainable and scalable solutions to complex organizational problems; saving…
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