Colin Devlin

About Colin Devlin

As the Vice President of Provider Services at Medicom Technologies Inc, I lead IT strategy, solution engineering, and technical support operations for healthcare and IT solutions. With over 4 years of experience in this role, I have successfully managed cross-functional teams, overseen large-scale implementations, and driven process optimization to enhance efficiency and customer satisfaction.My key achievements include overseeing the Provider Services Business Unit, leading Project Management, Implementation Engineering, and Support teams, and playing a pivotal role in expanding Recurring Revenue and increasing platform utilization. I am passionate about delivering cutting-edge solutions that meet the needs of our clients and drive business growth.

Experience

1. VP Provider Services

   Medicom Technologies Inc.

   Nov 2021 — Present · Raleigh, NC, US

   As Vice President of Provider Services, I lead IT strategy, solution engineering, and technical support operations, ensuring seamless deployment and adoption of Medicom’s cutting-edge healthcare and IT solutions. I manage cross-functional teams, oversee large-scale implementations, and drive process optimization to enhance efficiency and customer satisfaction.Key Responsibilities & Achievements: Leadership & Growth: Oversee the Provider Services Business Unit, leading Project Management, Implementation Engineering, and Support teams while driving operational excellence. Strategic Revenue Impact: Played a pivotal role in expanding Annual Recurring Revenue (ARR) and increasing platform utilization by streamlining onboarding, improving client engagement, and optimizing deployment strategies. IT & Cloud Solutions: Spearhead the adoption and integration of cloud-based and enterprise IT solutions, including PACS, HL7, FHIR, and AWS technologies. Process Optimization: Developed and implemented scalable training programs, internal automation, and workflow enhancements, improving team productivity and issue resolution times. Cross-Functional Collaboration: Work closely with Development, Product, and Engineering teams to enhance product performance and align IT strategies with business objectives. Vendor & Partner Management: Cultivate and maintain strategic relationships with external partners and vendors, ensuring seamless integration of third-party solutions. Technical Leadership: Oversee enterprise IT security, infrastructure, and cloud deployments, ensuring compliance with industry standards and best practices.I am passionate about leveraging technology, automation, and data-driven insights to deliver scalable, high-impact IT solutions that drive business success.

Education

• Nash Community College

  Accounting and Business/Management

  2006 — 2008

Skills

• Hospitals
• Microsoft Office
• Electronic Medical Record (Emr)
• Management
• Technical Support
• Troubleshooting
• Iis
• Healthcare Information Technology (Hit)
• Software Documentation
• Windows
• Picture Archiving and Communication System (Pacs)
• Windows Xp
• System Administration
• Project Management
• Microsoft Sql Server
• Sql
• Medical Devices
• Windows 7
• Networking
• Windows Server
• Healthcare
• Operating Systems