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Senior Project Manager @Sonova Group
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WORK HISTORY
Senior Project Manager @Sonova Group
CA
Leading the company-wide implementation of a transformative system across 20 global markets to harmonize core business processes, standardize data points, and integrate operational systems. Currently collaborating with teams in the US and Brazil.US Market: Overseeing the implementation of front-office and back-office tools, supporting the deployment across 500+ clinics.Focused on improving operational efficiency, streamlining workflows, and optimizing clinic management processes.Brazil Market: Managing the integration of marketing and contact center systems, enhancing customer engagement and operational scalability.Coordinating with cross-functional teams to ensure timely execution and alignment with global standards.
EDUCATION
Fundação Armando Alvares Penteado
Graduação
Douglas College
Post Degree
FGV - Fundação Getulio Vargas
Master
SKILLS
ABOUT CLAUDIA SIQUEIRA
I am facilitator of change, process improvement specialist and a creative problem solver. My fifteen plus years’ experience with global organizations allowed me to develop an eye for detail, excellent communication and negotiation skills. Recognized by employers and peers for my adaptability, good humour and teamwork skills - I get things done!
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