Claudia Brubaker

Project Manager Scrum Master @American Electric Power

Middletown, OH, US
MOBILE NUMBERS
+14•••••••00

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WORK HISTORY

Jan 2022 — Present

Project Manager Scrum Master @American Electric Power

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Columbus, OH, US

Leading Customer Relationship Mgmt (CRM) product line team as Project Manager, Scrum Master, Release coordinator • Coaching team on Agile Scrum practices • Facilitation of all Scrum events (stand up, retrospective, planning, refinement)• Manage financials and overall budget, status updates and change management activities• Mentoring Product Owners on prioritization practices and planning events• Leading release activities including coordination of all tasks required to release to production• Culture advocate performing in leadership role to ensure great culture persists • Member of PMO Center of Excellence, providing and receiving mentoring

EDUCATION

2002 — 2003

Villanova University

Certificate, Project Management

2014 — 2014

Sinclair Community College

Agile Scrum

2010 — 2010

ISTQB

Software Quality Testing

SKILLS

TelecommunicationsPmoPmpLeadershipProgram ManagementSoftware Development Life Cycle (Sdlc)Quality AssuranceProject Portfolio ManagementVendor ManagementMicrosoft ProjectMicrosoft OfficeSoftware Project ManagementSystem AdministrationBudgetsProcess ImprovementProject DeliveryErpMs ProjectProject ManagementResource ManagementCertified Project ManagerIT Service ManagementChange ManagementProject PlanningSoftware DocumentationSdlcAgile MethodologiesManagementSoftware Development

ABOUT CLAUDIA BRUBAKER

Certified, Product Owner, Scrum Master, and IT Project Manager motivated to achieve the highest value products and services with 20+ years’ experience managing IT projects within the Retail, Healthcare, Utilities and Technology sectors. With my strong background in IT Ops, AI Prompt Engineering, Cloud technologies and Cyber Security, I bring a comprehensive skill set to managing and securing modern digital infrastructures.Core competencies: Project and Program management Release Train managementAgile Scrum Master dutiesAgile Product Owner dutiesUtilization of AI Prompts to be more efficient and accurateUnderstanding of Cloud technologiesFacilitation of Agile Scrum and Kanban teamsSelf-motivated and results focused leader, proficient in planning, communication, highlighting organizational and market value, change management, release management, IT strategy, problem solving, team building and administration. EXPERIENCE• IT Operations, Healthcare, Retail and Utilities Operations• Cloud technologies, including CRM• Networking and Cyber Security• AI Prompt Engineering• Project Execution, utilizing PMI & Agile Frameworks• Release Train Management• Scrum, Kanban SAFe • Team Leadership, Mentoring and Culture advocate• SDLC, Agile, Waterfall • Financial and Risk Management• Vendor Management• Stakeholder Management

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