Clara Jager
Director, Business Operations @ModMed
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WORK HISTORY
Director, Business Operations @ModMed
Lead, mentor, and manage the Business Operations team, fostering a high-performance, collaborative, and customer-focused culture- Participate with senior and executive leadership to establish strategic plans, objectives, budget, and growth strategy- Manage a portfolio of Business Operations projects, aligning the portfolio to business strategies - Development and management of the renewal framework and ensuring smooth renewal operations- Support technology sales with upsell and cross-sell initiatives- Review and approve customer contract addendums and new opportunities that require elevated approval- Review and manage BOOST Marketing and branding materials, while collaborating with internal BOOST leaders, Marketing, and Sales- Partner with Finance and Accounting to build financial models and verify the accuracy of allocations impacting the P&L- Partner with Legal, Infosec, and Compliance to ensure all elements of an effective program have been embedded in their area of responsibility- Partner with Digitial Experience and IT teams at ModMed to optimize the tech stack of department tools and applications - Vendor contracting and invoice reconciliation/approval- Work with respected department Leaders to develop monthly and quarterly business reporting
EDUCATION
California State University, Chico
Bachelor of Arts (B.A.), Communication Sciences and Disorders
Butte College
Associate of Arts (AA), Communication, General
ABOUT CLARA JAGER
CSU Chico AlumniModernizing Medicine
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