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Claire Craven

Learning Systems Specialist @NSW Health

Coffs Harbour, AU
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2024 — Present

Learning Systems Specialist @NSW Health

Coffs Harbour, AU

Learning Systems Specialist responsible for the administration and maintenance of the My Health Learning online platform, supporting a district of 4,500 employees. Partnered with educators, management, and stakeholders to deliver expert training advice for both face-to-face and online courses, ensuring compliance with mandatory statewide training requirements. Produced executive-level reporting, influenced policy and procedure development, and provided customer service and technical support across the district. Collaborated closely with the Simulation Unit and managed website administration to enhance accessibility. Key achievement: developed creative, tailored solutions to address complex health training needs, improving engagement, compliance, and workforce capability.

EDUCATION

2017 — 2017

University of New England (AU)

Psychology Units, Psychology

2006 — 2009

Southern Cross University

Bachelor of Business in Hotel & Resort Management, Business/Commerce, General

2018 — 2022

Griffith University

Bachelor of Psychology (Honors), Psychology

2016 — 2017

Health Education & Training Institute (HETI)

Professional Development

ABOUT CLAIRE CRAVEN

Helping people bridge the gap between what they know intellectually and what they…

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