Chris Beaven
Vice President of Customer Success, Americas @Energy Exemplar
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WORK HISTORY
Vice President of Customer Success, Americas @Energy Exemplar
San Francisco, CA, US
I lead Customer Success for Energy Exemplar’s Americas region, supporting utilities, grid operators, developers, and energy investors using our suite of energy modeling & trading solutions. Oversee a high-performing Customer Success team responsible for onboarding, retention, and expansion across a portfolio of strategic accounts. Drive adoption and long-term value realization by aligning customer goals with product capabilities and energy market insights. Partner cross-functionally with Sales, Solutions, and Product to deliver a seamless customer journey and identify upsell and renewal opportunities. Implement scalable playbooks, segmentation strategies, and success metrics to ensure consistency and performance across the region.
EDUCATION
The London School of Economics and Political Science (LSE)
MSc, Sustainable Development
Universidad de Salamanca
Study Abroad
Loyola Marymount University
BA, Political Science
SKILLS
ABOUT CHRIS BEAVEN
I build and lead world-class Customer Success teams. Over the past decade I have established a consistent track record of exceeding retention and expansion goals for industry leading SaaS companies. I am passionate about helping customers maximize the ROI of their software investments by driving product adoption and business outcomes. I thrive in fast-paced, high-growth environments by aligning customer success strategies with evolving GTM objectives.
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