Christopher Daniel
Senior Program Manager @HCLTech
Bengaluru, KA, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2024 — Present
Senior Program Manager @HCLTech
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Bangalore Urban, IN
Leading a team of Service Management professionals and teams comprising of Service Desk, Incident, and Problem Management- Manage portfolio of 17 Customer Accounts with an ACV of $27M - Manage internal and customer relationships, and strengthen the partnership
EDUCATION
N/A
Sikkim Manipal University, Gangtok
Master of Business Administration (MBA)
N/A
Business Technology Education Council U.K
PG in Business and Finance
N/A
PMI
PMP
N/A
Delhi University
B.Com
SKILLS
Transition ManagementBusiness ProcessBusiness Process Re-EngineeringStrategyCall CentersPerformance ManagementCrmService DeliveryProfit Centre ManagementBpo Partner ManagementCustomer ExperienceStrategic Business PlanningOperations ManagementCustomer Relationship Management (Crm)BpoCustomer Relationship ManagementOutsourcingProject ManagementStrategic PlanningLeadershipTeam ManagementVendor ManagementManagement
ABOUT CHRISTOPHER DANIEL
My professional identity is a commitment to addressing customer needs and delivering…
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