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Christopher Ybarra
Executive Director, Digital Product & Operations Director, Cao @JPMorganChase
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WORK HISTORY
Executive Director, Digital Product & Operations Director, Cao @JPMorganChase
OH, US
Digital product executive covering a portfolio of newly designed web portals, virtual agent (chatbot), mobile app service offerings, and listening and content utilities. Regularly deploy new digital technology and business agility solutions to improve customer satisfaction, increase product speed to market, enhance operational efficiency, and reduce end-user help desk ticket volumes. Actively contribute to multiple Diversity, Equity, & Inclusion transformation efforts.
EDUCATION
Bowling Green State University
Bachelor of Science in Business Adminstration, Suppy Chain Management
Bowling Green State University
Executive MBA
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