Christopher Thomas
Strategic Account Manager at Gas South
- Role
- Strategic Account Manager at Gas South
- Location
- Woodstock, GA, US
- LinkedIn followers
- 500 followers
About Christopher Thomas
My biggest goal is to be surrounded by people who share my passion for helping people. I have worked multiple positions through my time in school and I have found that I am primarily driven by being able to help people, teach others, and solve problems before they\'re ever realized. That\'s a lot of why I originally took an interest in Risk Management during my time at Florida State University. I have a strong passion for creating order out of chaos and using a multi-disciplinary approach to problem solving. I loved the idea that I could help be a part of determining how likely black swan events are to happen, what to do when they do, and how to best prepare for the best and worst case scenario. Now that I have truly gained experience in multiple fields and completed my Masters of Business Administration, I am ready to pursue a career in Risk Management. I am actively looking for Risk Analyst/ Risk Management Analyst positions as well as mentors in this field.
Experience
Strategic Account Manager
Aug 2023 — Present · Atlanta, GA, US
Manage a portfolio of key business accounts, developing tailored solutions to drive revenue growth and customer retention.Explain complex contracts, ensuring mutual understanding, exceptional client service while maintaining long-term partnerships.Collaborate with cross-functional teams, including finance and operations, to enhance client experience and streamline account management processes.Utilize CRM tools to track customer consumptions, forecast market trends, and optimize client engagement strategies.Communicate usage patterns to complex customer accounts daily, including periods of usage restrictions, known as Operational Flow Orders (OFOs).
Education
Florida State University
Bachelor of Science - BS, Risk Management and Insurance
2014 — 2018
Florida State University
Minor, Communications
2014 — 2018
Kennesaw State University - Michael J. Coles College of Business
Master's degree, Business Administration and Management, General
2020
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