Christopher Garcia
Senior Sales/Operations Business Leader | Passionate about processes, people, and products that we offer.
- Role
- Senior General Manager at The Guitar Center Company
- Location
- Beverly Hills, FL, US
- LinkedIn followers
- 500 followers
About Christopher Garcia
I am a high energy self-motivated Leader who competitively drives impactful service…
Experience
Senior General Manager
May 2018 — Present · Ocala, FL, US
I manage all aspects of the retail, lessons, rental, and e-commerce business, providing leadership and vision to all managers and associates to ensure that desired results are achieved. My responsibility’s include: • Achieve revenue and EBITDA targets while managing P&L • Guest Speaker \"Be The Leader Of Change\" For Chainwide Town Hall 2023 • Initiated multiple Corp Operational and Communication enhancements through strategic parnterships• Mentored and coached new in role Store Managers on people, process, and profit skills• Received Chain Wide WOW Aware 2022 and 2023• Hosted and lead east coast regional webinars and in person trainings around leadership skills focused on People, Process, and Profit• Selected to pilot multiple chain roll outs for focus group beta testing• Advocate of Oz Principle Leadership and Mentorship• Recruit, train, supervise, and appraise managers and associates • Ensure the proper staffing and coverage is in place through correct scheduling to forecasted sales • Building strategies to maintain positive Customer Satisfaction scores • Maintain company and store merchandising standards, overseeing efforts to consistently present an organized, clean, and fun in-store experience. This includes ensuring that merchandise is properly displayed, demo-ready and in accordance with planogram setup guidelines. • Oversee price updates, ensuring they are effectively administered • Oversee management of merchandise and inventory • Manage and coach the performance of direct reports to expected levels, developing their skills and capabilities to ensure goals are met
Education
Webber International University
General Business
2001 — 2003
University of Central Florida – Rosen College of Hospitality Management
B.S., Hospitality Management / Business Management
2003 — 2007
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