Christopher Dickens
Lead Product Designer @Inspira Financial
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WORK HISTORY
Lead Product Designer @Inspira Financial
As the Lead Product Designer, I collaborate with teams in Product, Development, Marketing, Customer Experience (CX), and Senior Leadership. Together, we establish and enhance best practices, fostering internal innovation and shaping the future. Active partnership with stakeholders involves utilizing insights to define and prioritize the development of interface patterns and content within the organization.I am the key point of contact for other teams across the enterprise using the design system, providing coaching and consulting to ensure the organization deliver exceptional product experiences.• Lead multiple high-priority products/projects across various work streams & business.Collaborate with the business to establish and enhance best practices, fostering internal innovation.• Work closely with developers to create accessible, standards-compliant, and reusable interface patterns.• Support the product manager/owner in continuous prioritization efforts, emphasizing an outcome-based approach.• Champion CX & Design, acting as a leader in the experience design practice, contributing to recruitment, coaching, process improvement, and tool enhancement.• Collaborate with product designers, owners, developers, and business stakeholders to drive adoption and gather input.• Contribute to continuous improvement initiatives, identifying opportunities to enhance work effectiveness.• Provide input to ensure ample capacity for sustaining and advancing the Design System.• Participate in cooperative design, critique sessions, user interviews, testing, and other research activities.
EDUCATION
Central Connecticut State University
Graphic Design and Information
SKILLS
ABOUT CHRISTOPHER DICKENS
I apply my extensive talents in creating interactive, non-interactive and information…
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