Christina P.
Fep Plan Executive and Commercial Customer Experience Leader @Highmark Health
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WORK HISTORY
Fep Plan Executive and Commercial Customer Experience Leader @Highmark Health
US
Expanded plan executive role to include Highmark New York
EDUCATION
University of Phoenix
Master's degree, MBA
Washington College
Bachelor's, American Studies/Public Policy
ABOUT CHRISTINA P.
With over multiple decades in healthcare management, my mission at Highmark Health is to simplify healthcare through operational excellence and a servant leadership approach. Our team has achieved national recognition, including the Shirley Scruggs Award, and multiple SQM awards for outstanding call center performance. At the helm of Provider Experience, I’ve driven strategic initiatives and delivered world-class service experiences. My leadership is characterized by talent development and a relentless pursuit of continuous improvement, ensuring that every customer interaction with Highmark is seamless and supportive.
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