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Christen Piccola
Growth Advisor - Key Account Partnerships @Zillow
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WORK HISTORY
Growth Advisor - Key Account Partnerships @Zillow
Scottsdale, AZ, US
Be a Trusted Business ConsultantServe as the day-to-day relationship lead for a portfolio of strategic Zillow Premier Agents (ZPAs). Understand and influence each partner’s business model, org structure, and growth plan—helping them maximize success within the Zillow Flex ecosystem. Deliver regular performance reviews and data-backed recommendations to improve conversion, accountability, and transaction throughput. Drive Platform AdoptionChampion Zillow’s integrated tools, including Zillow Home Loans, FUB/CRM features, Spruce title and escrow, Seller Leads and new platform capabilities. Guide partners through onboarding, enablement, and scaling—ensuring they adopt systems that support efficiency and delivering the integrated transaction to consumers. Use Data to Drive ActionAnalyze lead conversion, close rates, and partner behavior using Salesforce and BI tools like Tableau. Translate insights into actionable strategies and coach partners toward improved results. Challenge and InfluenceApply insight-led sales techniques (Challenger methodology, consultative selling) to help partners evolve their processes. Push partners to think differently about how they grow, staff, and manage their teams. Master Your MarketStay informed on local real estate market trends, regulations, and competitive dynamics. Act as Zillow’s local field ambassador, bringing market expertise and credibility into every partner interaction.
EDUCATION
T-Mobile
Leadership Development Program
King's College
Bachelors
ABOUT CHRISTEN PICCOLA
I have a diverse background in recruiting, sales training, and leadership, with a…
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