Chrislaine Supris
911 Communications Operator Trainee @Broward Sheriff\'s Office Bso
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WORK HISTORY
911 Communications Operator Trainee @Broward Sheriff\'s Office Bso
Fort Lauderdale, FL, US
Participates in-house training to develop specialized knowledge for the purpose of acquiring progressively responsible communications dispatch duties. Provides prompt attention to customers who request police, fire rescue, or other public safety services using the Enhanced 911 system or non-emergency telephone lines by using trained methods of evaluation, classification, and prioritization to ensure the customer\'s complaint has been accurately described and the appropriate public safety agency has either been referred or forwarded the information based on the circumstances. Regularly consults phone directories, in-house resource materials, databases, and street maps to determine jurisdiction boundaries or vital information related to calls for service. Follow Emergency Medical Dispatch (EMD) protocol prior to the arrival of the first responders. Prioritizes the calls for service, assigns appropriate number of field personnel, and notifies supervision on critical, active, and pending incidents. Uses sound judgment, policy, acquired knowledge, and supervisory direction to complete the field requests during routine and critical incidents. Uses software linked to the National Crime Information Center (NCIC) and Florida Crime Information Center (FCIC) database to retrieve or enter information on stolen vehicles, tags, persons, articles, property, etc. and disseminates the responses to field personnel.
EDUCATION
Broward College
Associate of Science - AS, Registered Nursing/Registered Nurse
Broward College
Associate of Arts - AA, Nursing
Nova High School
High School Diploma, High School Diploma
ABOUT CHRISLAINE SUPRIS
I am a junior at Broward College, pursuing an Associate of Science in Registered Nursing, after completing an Associate of Arts in Nursing in 2021. My goal is to obtain a Bachelor of Science in Nursing and work as a registered nurse in a healthcare facility. I have a strong interest in learning more about the nursing field and gaining practical experience in this field. I have five years of experience working in customer service, which has helped me develop excellent communication, interpersonal, and problem-solving skills. I am a team player, a fast learner, and a motivated individual who strives to provide quality service and care to customers and patients.
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