Chris Theriot
Nam Demand Manager @Fluidra North America
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WORK HISTORY
Nam Demand Manager @Fluidra North America
Demand Intake & Prioritization: Act as the central intake point for Salesforce-related incidents, change requests, and project initiatives. Collaborate with business stakeholders to assess urgency, scope, and impact of each request.• Effort Estimation: Coordinate with both technical and functional teams to estimate resource and time requirements for each request.• Project Leadership: Lead a cross-functional Salesforce team in the execution of prioritized initiatives. Track progress, manage risks, and ensure on-time, on-scope delivery.• Stakeholder Communication: Serve as the main point of contact for business stakeholders, providing regular updates, release schedules, and status reports. Set clear expectations around timelines and outcomes.• Business Analysis: Translate business needs into functional Salesforce solutions. Facilitate requirement gathering, process mapping, and solution design.• Testing & Deployment: Oversee testing plans and coordinate release activities to ensure quality and consistency of deployed solutions.• Training & Adoption: Support change management by ensuring end-user training and engagement with new Salesforce features or processes.• Governance & Alignment: Report to the Global Salesforce CoE to ensure regional decisions align with global governance, architecture principles, and Salesforce best practices.• Data Integrity: Ensure consistent data quality and support data management efforts across all CRM initiatives.
EDUCATION
Highspot University
Solution Owner Essentials Certificate
Trailhead by Salesforce
Reporting Strategies for Business Analysts BSX-201
Trailhead by Salesforce
Implement and Manage CRM Analytics (ANC301)
ABOUT CHRIS THERIOT
Strategically minded Sales Enablement Manager with 6+ years of experience designing and delivering scalable enablement programs to drive sales effectiveness and growth. Expert in Salesforce and Highspot as an administrator and reporting analyst with a proven track record leading cross functional collaboration to drive strategic goals. Organized and logical professional with both technical and functional skill sets. Capable of working independently and as part of a diverse team to define business needs and facilitate the creation of solutions, resources, and content.
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