Chris Newton

About Chris Newton

With a strong foundation in strategy and a passion for tech start-up advising, my role at Tyler Technologies has been focused on transforming emergency services. Our team’s dedication led to the creation of digital applications that significantly improved access and fraud mitigation in Virginia’s Rent Relief Program, reaching over 2 million users and equitably distributing over $713 million in assistance.As a mentor at Startup Virginia for over five and a half years, I\'ve empowered entrepreneurs by leveraging my expertise in intellectual properties and scale-up methodologies. The collaborative efforts at Tyler Technologies and Startup Virginia echo my commitment to fostering breakthrough thinking and coaching within innovative environments.

Experience

1. Senior Project Manager

   Tyler Technologies

   Apr 2020 — Present · Richmond, VA, US

   Transformed Virginia Rent Relief per US Department of Treasury guidance to accelerate the distribution of Emergency Rental Assistance funds. Developed digital applications for Landlords and Tenants to improve ease of access while mitigating against fraud- Added 2 million users to Mobile application in Virginia- Equitably distributed more than $713 million in 141,330 rent relief payments for more than 104,990 unique households throughout Virginia.Implemented and delivered Pandemic Relief benefits for the Virginia Employment Commission in record time. Within weeks of the Covid quarantine the team identified the need for services that did not exist and took action to deliver a call center and mobile applications to take applications for CARES Act Unemployment Insurance benefits- Virginia was one of the first states to stand up this essential support for millions- Lead teams to provided mobile service and support for traditional Unemployment benefits and benefits for gig economy workers- 25 million applications throughout the life of the program- Lead call center program with 500 agents and improved quality to 98.2%.Built high performance team to support Virginia Rent Relief and Virginia Employment Commission Pandemic Benefits- 23 direct reports and was a natural culmination of decades of experience managing teams- Acquired talent, onboarded, trained, and directed support with constant development of competencies and mentoring- Consistently exceeded expectations with top quartile performance, natural leader.

Education

• Virginia Tech College of Engineering

  Bachelor of Applied Science (BASc), Mechanical Engineering / Minor in Mathematics

Skills

• Prototype
• Product Development
• Materials
• Design of Experiments
• Manufacturing
• Polymers
• R&D
• Quality Management
• Innovation
• Creativity
• Root Cause Analysis
• Process Engineering
• Cross-Functional Team Leadership
• Commissioning
• Six Sigma
• Process Improvement
• Quality System
• Process Simulation
• Research
• Coatings
• Iso
• Quality Assurance