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Chris Berger
District Manager @Learning Care
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WORK HISTORY
District Manager @Learning Care
SKILLS
ABOUT CHRIS BERGER
30+ years transforming underperforming retail districts into top-ranked operations. I excelat driving revenue, slashing costs, and fostering customer loyalty through operationaldiscipline, talent development, and data-driven leadership.Key Impact:• Turned #160-ranked district to #15 (The Sports Authority) and #133 to #1 (Big Lots)via coaching, process optimization, and customer-centric strategies.• Reduced shrink by 80%(saving $500K+ annually) through loss preventionpartnerships and operational rigor.• Achieved #1 Customer Service Scores companywide by prioritizing staff trainingand loyalty programs.• Built high-performing teams: Mentored 3 Store Managers to District roles and cutvoluntary turnover by 50%.• Media & Vendor Savvy: Partnered with Nike, Sealy, and Ashley; securedpromotional features on ABC, FOX, and MSG.Leadership Style: Transparent, collaborative, and relentlessly focused on scalingsuccess through people-first strategies and operational excellence.
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