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End User Services Technician @Kāinga Ora - Homes and Communities
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WORK HISTORY
End User Services Technician @Kāinga Ora - Homes and Communities
Auckland, NZ
IAM w/ AD, Azure Entra ID & Active Roles for users• Automating L1 tasks via PowerShell, Bash• Exchange Admin Center & SharePoint Management• MDM via Intune for devices (iOS | iPadOS | macOS)• Maintaining & Troubleshooting GPOs via GPMC• uniFLOW Printing Support & Management• Official Information Act (OIA) processing• Windows 365 Cloud Infrastructure Support• P1/P2 incident business communications for key business stakeholders• SLA & Governance compliance• Collaborating with Cybersecurity & Infrastructure teams on complex queries
EDUCATION
Auckland University of Technology
Bachelor of Business, Marketing
ABOUT CHOON CHEW
Currently driving AI Operations at the University of Sydney with a focus on Responsible…
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