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Chief of Staff @Milestone Technologies, Inc.
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WORK HISTORY
Chief of Staff @Milestone Technologies, Inc.
EDUCATION
University of Colorado Boulder - Leeds School of Business
Certificate Program, Customer Experience Professional
University of Madras
Bachelor of Arts - BA, Economics
Saint Mary's College of California
Master of Business Administration (MBA), Transglobal
University of California, San Francisco
Master Certification - Internet Marketing
Stanford University
A user guide to the Brain - WSP87, The art of giving impactful feedback WSP 326,
SKILLS
ABOUT CHITRA VIVEK
A business strategist who brings clarity to complexity, connects people to purpose, and scales what works. I specialize in leading enterprise-wide initiatives, operational transformations, and customer-centric programs that align strategy with execution—and move organizations forward.I’ve built a career at the intersection of business operations, transformation, and experience. With 20+ years of cross-industry leadership—from startups to global enterprises, nonprofits to public sector—I’ve delivered impact across strategy, customer experience, executive engagement, brand evolution, and organizational change. I’ve led global teams, shaped executive messaging, launched leadership summits and customer forums, and accelerated go-to-market strategy across B2B, B2C, and e-commerce models.I bring the mindset of a systems thinker and the adaptability of a trusted advisor—equally comfortable in board-level strategy sessions and operational deep dives. I’ve supported CEO and COO offices, managed P & Ls, driven M&A integration, and built scalable operating models across functions and regions. As an AI generalist, I explore how intelligent systems can enhance performance, insight, and engagement across teams and customer journeys.Known for leading with empathy and execution, I align priorities, scale programs, and build trust across silos—serving as the connective tissue that turns vision into momentum.Specialties:Business Operations | Strategy & Transformation | Chief of Staff & COO-Level Execution | Global Executive Programs | Customer Engagement & Experience Strategy & Execution | AI-Enabled Insights & Engagement | Organizational Design & Workforce Transformation | M&A Integration & P&L Management | Internal Comms & Culture | Board & C-Suite Alignment | Cross-Sector Partnerships | Scalable Systems & Governance | Global Events
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