Chirag Kwatra

WORK HISTORY

EDUCATION

ABOUT CHIRAG KWATRA

At WNS, my role as Deputy Manager of Global Marketing encompasses leading initiatives within the Travel and Leisure industry, Shipping and Logistics, and Energy and Utilities harnessing technology, digitalization, and market segmentation to address complex challenges. Our team\'s focus on customer experience and analytics-driven solutions has propelled business development and market expansion. With proficiency in email marketing, social media, and cold calls, we\'ve successfully enhanced business services and increased engagement with key decision-makers.Executing global campaigns and trade event strategies has been pivotal in driving new business and fortifying market position. My approach integrates strategic planning and creative problem-solving, fostering growth and profitability. Committed to excellence, I bring a dynamic skill set in market planning and B2B marketing to the forefront, coupled with certifications in effective communication and value-based selling, positioning me to contribute significantly to WNS\'s ongoing success.My key achievements include leading the development and launch of a new product that increased customer retention by 25%, securing a large contract with a major airline that boosted revenue by 15%, and winning multiple awards for excellence in marketing and sales performance. I am a social and creative thinker who values workplace diversity, inclusion, and sustainability. I am an avid football fan who understands the importance of loyalty and growth within an organization. I am always eager to learn new skills, explore new opportunities, and expand my network.