Chigozie Agbara
Hardware Department Supervisor @The Home Depot Canada
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WORK HISTORY
Hardware Department Supervisor @The Home Depot Canada
Drives results by fostering Home Depot’s GET (Greet, Engage, Thank) selling culture, coaching associates to ask open-ended questions, understand customer needs, and recommend the right products and services.2. Drives customer loyalty accelerator programs (ie, Pro Xtra, Lead & Measures, Credit, Project Loan, HDPP) thereby meeting department goals. Sales ≥ Department sales plan •GET ≥ 90% •On-shelf availability ≥ 78%.3. Drives operational excellence by ensuring completion of 100% Smartlist tasks each day by the associates, coaching associates through MyInsights to drive events and sales growth in the department, Audit reduce & clearance process to ensure compliance of shrink metrics in AP On the GO each week.4. Develops and engage associates through ongoing coaching, quarterly performance check-ins, and completion of training programs, while fostering a culture of respect, inspiration, development, and celebration5. Promotes a safe and welcoming store environment by enforcing safety procedures, ensuring timely incident reporting, conducting safety observations, and upholding store appearance standards.
EDUCATION
IU International University of Applied Sciences
Master of Arts - MA, Product Management
Federal University of Technology Owerri Nigeria
Bachelor of Engineering - BE, Electrical and Electronics Engineering
Douglas College
Postgraduate Degree, Supply Chain Management
Obafemi Awolowo University
Master of Business Administration (MBA)
ABOUT CHIGOZIE AGBARA
A technical sales and project management professional with extensive years of experience in Engineering services, Customer service, Sales and after sales services, Project management, Product management, Reliability Engineering, Asset management, and Business development. Expert in driving profitability through strategic initiatives, customer engagement, and cross-functional team leadership. Certified PMP, CSM, and CSPO with a track record of exceeding sales targets and managing complex projects.
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