Nicky Stubbs
Senior Change Management Consultant @Capgemini
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WORK HISTORY
Senior Change Management Consultant @Capgemini
London, GB
As a Senior Change Consultant I work closely with clients to manage and deliver people change, providing advice and support so people are fully engaged, the project is successful and the benefits delivered. We create people centric solutions for clients undertaking technology change projects.
EDUCATION
Thames Valley
MCIPS (Chartered Institute of Purchasing and Supply)
University of Bath
Bachelor of Science - BS
University of Virginia
Bachelor of Science - BS
ABOUT NICKY STUBBS
I have worked with highly regulated transport/aviation related companies to deliver change successfully and build high performing teams. I specialise in executing strategies, reducing operational costs, generating revenue and navigating complex technical/regulatory environments. Known for building lasting relationships across functional boundaries and achieving outstanding performance through empowering leadership. Key Career Achievements- Reduced annual operating costs by £750K and generated £40M in revenue by leading a diverse terminal team of 320 with strong commercial focus, robust business planning and regular operational performance reviews- Led a team of 180 in airport facilities services, overseeing external services (car parks, roads and public interchange areas) within a £64M budget, while negotiating a £700M portfolio of third-party contracts- Delivered the air traffic capital project portfolio encompassing over 120 changes within a £180M annual budget, overseeing all change management, cultural and transition activities- Led the most effective operational watch, over 200 air traffic controllers, with the lowest headcount, highest extension training and best safety record, achieved by a relentless focus on safety and operational efficiency. Worked closely with MoD and CAA- Delivered £1.3M reduced operating costs by outsourcing Call Centre and Engineering function at Heathrow- Led numerous efficiency programmes including operational change programme for Heathrow which introduced new structures for 500 people saving over £1M per annum and improved customer service levels- Led the development of an air traffic support strategy, impacting over 800 people, to adapt to evolving technological changes, achieve cost savings of £11M and drive sustained commercial performance- Ensured adherence to complex training regulations for 250 trainee air traffic controllers annually, while leading a training transformation program that improved success rates by over 5% and reduced training duration- Turned around numerous employee relations negotiations including national negotiations for a new airport uniform contract (£2.5M), air traffic working practice changes and process improvements.
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