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Chetan Maini

Franchise Owner @Liquorland Nz

Auckland, NZ
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2014 — Present

Franchise Owner @Liquorland Nz

Auckland, NZ

Key Responsibilities & Achievements:* Provide exceptional customer service and resolve complaints, ensuring high levels of satisfaction.* Maintain full compliance with licensing and regulatory requirements.* Empower staff by sharing clear goals, inviting process‑improvement suggestions and holding them accountable.* Achievements: Franchisee of the Year across 88 stores and youngest recipient of the award; consistently earned 100% customer‑service awards; exceeded sales targets through customised promotional plans.

EDUCATION

N/A

Auckland University of Technology

Bachelor's degree

SKILLS

Financial ReportingBusiness ProcessData AnalysisCustomer ServiceManagementMarketingMicrosoft WordProject ManagementProblem SolvingMicrosoft ExcelFinancial AnalysisMicrosoft OfficePurchasing

ABOUT CHETAN MAINI

I\'m a retail and franchise operator with over a decade of experience in New Zealand\'s…

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