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Chelsea Jackson

IT Portfolio Manager - Enterprise Architecture @Virginia Department of Transportation

Richmond, VA, US
MOBILE NUMBERS
+18•••••••61

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WORK HISTORY

Jul 2024 — Present

IT Portfolio Manager - Enterprise Architecture @Virginia Department of Transportation

Richmond, VA, US

Directs, through direct report supervisors, all program, operations, and staff in assigned areas. Interacts with customers to identify, plan, and perform actions to meet customer needs. Manage processes for each program area within the unit and monitor and assess performance via tactical Key Performance Indicators (KPIs).Provide effective management of ITD people, processes, policies, and technology. Ensure the development and performance improvement of assigned ITD staff. Actively contribute to the development and improvement of the ITD organization and all associated processes (especially the processes for project development and project delivery). Champion adherence to ITD policies and processes. Apply effective management of ITD budget and fiduciary responsibility.Participates as part of a cohort of functional portfolio managers who have shared responsibilities for various cross boundary processes.Provide compliance management by ensuring management and staff comply with required VITA, DHRM, VDOT, and ITD policy.Builds and manages an architecture team that operates as an internal management consultancy and delivers a suite of EA services to include Business, Data, Application, Technology, Transformation and Security.Engages business and IT stakeholders, creating and building relationships.Facilitates technological and non-technological trendspotting, and initiate business and technology innovation opportunities.

EDUCATION

2010 — 2014

Virginia State University

Bachelor of Science (B.S.), Management Information Systems

2006 — 2010

Mills E. Godwin High School

High School Diploma, STEM

2017 — 2019

Liberty University

Master of Science (M.S.), Cyber Security

SKILLS

IntegrationProject PlanningSocial NetworkingMicrosoft AccessWeb DesignData EntryCustomer ServiceSqlDatabasesHigher EducationLeadershipInbound MarketingSocial Media MarketingPowerpointMicrosoft ExcelPublic SpeakingPublic RelationsBusiness Process ImprovementTeamworkBusiness AnalysisMicrosoft OfficeData AnalysisMicrosoft PowerpointTrainingSharepointTestingVocalistMarketingPhotoshopProgram ManagementEvent PlanningProject ManagementCommunity OutreachGraphic DesignHuman ResourcesInformation TechnologyJavaMusicSocial MediaTeam Building

ABOUT CHELSEA JACKSON

As a dedicated IT professional with a passion for content creation and a vision to become a philanthropist, I bring a unique blend of technical expertise and creative insight to every endeavor. My journey in the tech industry has equipped me with a robust skill set, enabling me to navigate complex challenges and deliver innovative solutions.Beyond my technical pursuits, I am committed to leveraging my skills for the greater good. My aspiration to transition into philanthropy upon retirement reflects my dedication to making a positive impact on society. I believe in the power of technology and creativity to drive meaningful change, and I am eager to contribute to initiatives that align with these values.In my current role, I focus on Enterprise Architecture, Transformation Architecture, IT Compliance and Data Governance, consistently striving to enhance agency footprint efficiency and security. My approach is characterized by meticulous attention to detail, proactive problem-solving, and a collaborative spirit.As a content creator, I enjoy storytelling and adventuring, aiming to inform and inspire my audience. This creative outlet complements my technical work, allowing me to communicate complex ideas in accessible and engaging ways.I am always open to connecting with like-minded professionals and exploring opportunities that align with my interests in technology, creativity, and social impact. Let’s connect and see how we can collaborate to make a difference.

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