Chassity Dougherty

SVP, Enterprise Portfolio & Product Management @MVB Bank

Columbus, OH, US
EMAILS
c••••••••@mvbbanking.com
MOBILE NUMBERS
+16•••••••82

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WORK HISTORY

Jul 2021 — Present

SVP, Enterprise Portfolio & Product Management @MVB Bank

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As the SVP of Enterprise Tech, Products & Strategy, I have the honor of driving the development of our Enterprise Enablement Strategy and leading fantastic teams across the Core Product, Digital Product, Digital Operations and Fraud Operations teams. As the leader of these high performing teams, who are continuously focused on customer experience, operational efficiency, security and risk management, I am proud to say MVB continues to be positioned for success.Key areas of focus in my role have included:*Building and delivering against a multi-year roadmap focused on transforming the customer experience and enabling future growth.*Spearheading the full-scale digital conversion for consumer, business, and commercial clients, resulting in a seamless transition and 72% user adoption within 60 days of launch.*Managing critical vendor relationships including critical vendor contract negotiation, execution and long term management.*Influencing change across the customer experience through change management, communication, data and key initiatives.

EDUCATION

2004 — 2007

The Ohio State University

Bachelor of Computer Information Science (CIS), Computer and Information Sciences, General

SKILLS

VisioStrategyBusiness IntelligenceMarketingStrategic PlanningBusiness AnalysisVendor ManagementProject PlanningProcess ImprovementRequirements AnalysisBusiness RequirementsManagementRisk ManagementTestingTechnical WritingProject ManagementBusiness Process ImprovementBusiness ProcessRequirements GatheringInsuranceAnalyticsLeadership

ABOUT CHASSITY DOUGHERTY

SVP, Enterprise Portfolio & Product Management

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