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Chase Bucklew-Geddes
Content Operations Lead - Product @Block
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WORK HISTORY
Content Operations Lead - Product @Block
Partner with Support Product to to integrate AI tooling to simplify complex user flows, and augment advocate experiences.Manage Technical Writers, Content Strategists, and Content Specialists to deliver self-serve support experiences and prepare advocates for change.Simplify user experiences through concise copy, reducing the need to contact support.
EDUCATION
University of Oregon
Bachelor of Science - BS, Psychology
SKILLS
ABOUT CHASE BUCKLEW-GEDDES
I help design the automated support experiences that millions of Cash App, Square, and…
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