Chase Egan

Personal Sales Consultant @Norwegian Cruise Line

Miami-Fort Lauderdale, FL, US

As a Personal Cruise Consultant at Norwegian Cruise Line, I specialize in delivering exceptional, personalized service to guests seeking memorable cruise vacations. My role involves building lasting relationships with clients, understanding their travel needs, and providing tailored cruise solutions that align with their preferences and lifestyle.Key Responsibilities:Serve as the primary point of contact for prospective and repeat guests, offering expert guidance throughout the vacation planning process.Consult with clients to recommend cruise itineraries, accommodations, and onboard experiences that best meet their travel goals.Achieve and exceed monthly sales targets through proactive outreach, detailed follow-ups, and superior service delivery.Maintain in-depth knowledge of Norwegian Cruise Line products, promotions, and destinations to provide accurate, up-to-date information.Utilize CRM tools and sales systems to manage a dedicated portfolio of guests and maintain detailed records of client interactions.Skills and Competencies:Proven track record in consultative sales and customer relationship managementStrong verbal and written communication skillsAbility to build trust and rapport quickly with a diverse customer baseDetail-oriented with strong organizational and time management skillsProficient in CRM platforms and sales tracking tools

San Diego Mesa College

BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES