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Charlene Davidson-Jenkins

Portfolio Manager @Microsoft

Huntsville, AL, US
EMAILS
[email protected]
MOBILE NUMBERS
+14•••••••85

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WORK HISTORY

Sep 2020 — Present

Portfolio Manager @Microsoft

Redmond, WA, US

Directed a $50M+ portfolio, enhancing project throughput by 20% through strategic program management. • Drove $5M in new revenue by adopting advanced project management tools and methodologies. • Improved reporting accuracy by 30%, aligning programs with organizational OKRs and KPIs for executive buy-in. • Facilitated risk management and resource allocation across 100+ countries, ensuring compliance and optimal delivery.

EDUCATION

2004

Universiy of Phoenix

Master of Business Administration - MBA, Technology Management

1989

Grambling State University

Bachelor of Science - BS, Computer Science

SKILLS

Data AnalysisSix SigmaPrioritizing/Multi-TaskingProject ManagementStreamlining EffortsSoftware DocumentationProcess DocumentationProduct/Project ManagementCustomer ExperienceDeploymentCall CentersCross-Functional Team LeadershipProcess SimulationService DeliveryBusiness AnalysisRelease ManagementProcess ImprovementPmpCustomer ServiceTechnical SkillsetCall CenterPeople ManagementAgile MethodologiesVendor ManagementTeam BuildingManagementBusiness IntelligenceAgile Project ManagementProcess ManagementProject BudgetingProgram ManagementChange ManagementSystem DeploymentBusiness Process ImprovementTelecommunicationsProduct DevelopmentCustomer SatisfactionTestingSharepointNew Business Development

ABOUT CHARLENE DAVIDSON-JENKINS

Visionary Project/Program Manager with 15+ years of experience leading global teams and multimillion-dollar portfolios for Fortune 500 technology companies. I specialize in driving strategic transformation, operational excellence, and revenue growth by aligning business objectives with innovative technology solutions. Recognized for delivering measurable results in stakeholder engagement, change management, and process optimization—empowering organizations to achieve ambitious goals and sustain competitive advantage.

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