Charlene Davidson-Jenkins
Senior Project/Program Management | Strategic Portfolio Leader | Driving Transformation & Operational Excellence
- Role
- Portfolio Manager at Microsoft
- Location
- Huntsville, AL, US
- LinkedIn followers
- 500 followers
About Charlene Davidson-Jenkins
Visionary Project/Program Manager with 15+ years of experience leading global teams and multimillion-dollar portfolios for Fortune 500 technology companies. I specialize in driving strategic transformation, operational excellence, and revenue growth by aligning business objectives with innovative technology solutions. Recognized for delivering measurable results in stakeholder engagement, change management, and process optimization—empowering organizations to achieve ambitious goals and sustain competitive advantage.
Experience
Portfolio Manager
Sep 2020 — Present · Redmond, WA, US
Directed a $50M+ portfolio, enhancing project throughput by 20% through strategic program management. • Drove $5M in new revenue by adopting advanced project management tools and methodologies. • Improved reporting accuracy by 30%, aligning programs with organizational OKRs and KPIs for executive buy-in. • Facilitated risk management and resource allocation across 100+ countries, ensuring compliance and optimal delivery.
Education
Universiy of Phoenix
Master of Business Administration - MBA, Technology Management
2004
Grambling State University
Bachelor of Science - BS, Computer Science
1989
Skills
- Data Analysis
- Six Sigma
- Prioritizing/Multi-Tasking
- Project Management
- Streamlining Efforts
- Software Documentation
- Process Documentation
- Product/Project Management
- Customer Experience
- Deployment
- Call Centers
- Cross-Functional Team Leadership
- Process Simulation
- Service Delivery
- Business Analysis
- Release Management
- Process Improvement
- Pmp
- Customer Service
- Technical Skillset
- Call Center
- People Management
- Agile Methodologies
- Vendor Management
- Team Building
- Management
- Business Intelligence
- Agile Project Management
- Process Management
- Project Budgeting
- Program Management
- Change Management
- System Deployment
- Business Process Improvement
- Telecommunications
- Product Development
- Customer Satisfaction
- Testing
- Sharepoint
- New Business Development
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