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Charles Ingram

Senior Manager, Business Architecture @Accenture

Mobile, AL, US
EMAILS
[email protected]
MOBILE NUMBERS
+12•••••••55

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WORK HISTORY

Jan 2025 — Present

Senior Manager, Business Architecture @Accenture

EDUCATION

1982 — 1986

University of Mississippi

Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

1981 — 1982

Ouachita Baptist University

Business Administration and Management, General

SKILLS

SaasVisioCrmCcnaTelecommunicationsData MigrationIT SolutionsProgram ManagementIntegrationCustomer Relationship Management (Crm)Agile & Waterfall MethodologiesBusiness AnalysisCross-Functional Team LeadershipRequirements AnalysisCloud ComputingLead ManagementSoftware DesignSalesforce.comIT StrategyRequirements GatheringSalesforce.com AdministrationBusiness ProcessChannel PartnersEnterprise SoftwareEnterprise ArchitectureSystems AnalysisProfessional ServicesBusiness RequirementsReporting & AnalysisMarketing AutomationSiebel 7.xLeadershipSoftware DevelopmentBusiness IntelligenceSoftware ImplementationSdlcSolution Architecture

ABOUT CHARLES INGRAM

I lead and manage large-scale CRM and IT projects for clients across various industries and geographies. I have over 15 years of experience in CRM, IT solutioning, integrations, enterprise architecture, and business development, with multiple Salesforce certifications.My mission is to help my clients achieve their strategic goals and optimize their CRM investment, by providing them with innovative, high-quality, and cost-effective cloud and digital solutions. I work with multi-shore and cross-functional teams, ensuring alignment to IT strategies and governance processes throughout the project lifecycle. I also leverage my strong communication and influence skills to build consensus and rapport with peers and stakeholders at all levels of management.

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