Charles Hanson
Secret Weapon Agent at Best Buy (Tier 3 Support)
- Role
- Secret Weapon Agent Home Theater and Control Automation at Best Buy
- Location
- Sioux City, IA, US
- LinkedIn followers
- 500 followers
About Charles Hanson
Experienced technology expert, with over 17 years in the home theater, networking, home…
Experience
Secret Weapon Agent Home Theater and Control Automation
Jun 2015 — Present
Responsible for, Home automation program and advanced remote programming. Support URC MX remote, URC Total Control, Pro Control, Savant and Control4. Centralized programming team for Best Buy and Magnolia Home Theater. Troubleshooting and editing of existing systems as well as Tier 3 support of smart home and home theater devices for Best Buy services. The team also manages the internal knowledge management archive, including identifying needed articles and partnering with proper vendors and teams to create the needed training and content.
Education
East High School - Sioux City, IA
High School
2004 — 2008
University of South Dakota
Bachelor of Business Administration - BBA, Business Administration and Management
2023 — 2027
Skills
- Hiring
- Computer Hardware
- Retail Sales
- Recruiting
- Outlook
- Microsoft Office
- Sales
- A/V Installation
- Team Building
- Management
- Software Installation
- Operations Management
- Home Theater
- Windows Vista
- Telephone Skills
- Store Management
- Merchandising
- Profit
- Os X
- Hardware Support
- Pos
- Driving Results
- New Hire Training
- Networking
- Ios
- Social Media
- Windows 7
- Windows
- Wireless Networking
- A/V System Design
- Blackberry
- Audio Engineering
- Inventory Management
- Inventory Control
- Employee Training
- Store Operations
- Time Management
- Technical Support
- Pricing
- Budgets
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.