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Secret Weapon Agent Home Theater and Control Automation @Best Buy
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WORK HISTORY
Secret Weapon Agent Home Theater and Control Automation @Best Buy
Responsible for, Home automation program and advanced remote programming. Support URC MX remote, URC Total Control, Pro Control, Savant and Control4. Centralized programming team for Best Buy and Magnolia Home Theater. Troubleshooting and editing of existing systems as well as Tier 3 support of smart home and home theater devices for Best Buy services. The team also manages the internal knowledge management archive, including identifying needed articles and partnering with proper vendors and teams to create the needed training and content.
EDUCATION
East High School - Sioux City, IA
High School
University of South Dakota
Bachelor of Business Administration - BBA, Business Administration and Management
SKILLS
ABOUT CHARLES HANSON
Experienced technology expert, with over 17 years in the home theater, networking, home…
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