Charlene Huggard
Salesforce Center of Excellence at NYS Office of Information Technology Services
- Role
- Salesforce Business Analyst at NYS Office of Information Technology Services
- Location
- Schenectady, NY, US
- LinkedIn followers
- 500 followers
About Charlene Huggard
Business Analyst/Architect able to leap tall buildings in a single bound while wrangling unicorns. Niche specialty in rescuing troubled projects with my magic lasso.
Experience
Salesforce Business Analyst
NYS Office of Information Technology Services
Dec 2025 — Present · Albany, NY, US
Tasked to develop Salesforce Center of Excellence for New York State to support New York State\'s investment in the platform.
Education
College of St. Rose
MBA, Strategic Planning & MIS
1988 — 1992
The College of Saint Rose
Master of Business Administration (M.B.A.), Strategic Planning/Management Information Systems
1988 — 1992
Skills
- Project Management
- Access
- Active Directory
- IT Management
- Leadership
- Strategic Planning
- Business Analysis
- Enterprise Software
- Enterprise Architecture
- Requirements Gathering
- Information Technology
- Itil
- Analysis
- Strategy
- Government
- Team Building
- Management
- Project Planning
- Software Development
- Process Improvement
- Business Process Improvement
- Certified Business Analysis Professional
- Program Management
- Certified Business Analysis Professional
- Business Process
- Vendor Management
- Requirements Analysis
- Change Management
- Sharepoint
- Team Leadership
- Business Intelligence
- IT Strategy
- Software Documentation
- Sdlc
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