Chardo Louis

Cyber Security Support Technician (Vulnerability Management & Secops Intern) @Log N Pacific

Tampa, FL, US

Vulnerability ManagementConducted vulnerability scans, provided detailed reports, and implemented PowerShell-based remediations, resulting in a 100% reduction in critical, 90% in high, and 76% in medium vulnerabilities for the server team.Performed vulnerability assessments and risk prioritization using Tenable across Windows and Linux environments.Executed secure configurations and compliance audits (DISA STIG) with Tenable to ensure compliance with industry standards.Automated remediation processes and STIG implementations using PowerShell to address critical vulnerabilities.Utilized strong interpersonal skills to build rapport, trust, and transparency when collaborating with business units.Security OperationsConducted threat hunting with EDR, identifying IoCs related to brute force attacks, data exfiltration, and ransomware.Designed, tested, and published advanced threat hunting scenarios for incident response tabletop exercises.Developed custom detection rules in Microsoft Defender for Endpoint, automating the isolation and investigation of compromised systems.Eliminated brute force incidents by implementing inbound NSG/firewall rules to limit Internet exposure.Created Microsoft Sentinel dashboards to monitor logon failures and malicious traffic, utilizing threat intelligence.Proficient in KQL for querying logs across SIEM and EDR platforms.

Western Governors University

B.S. Information Technology Management

Hillsborough Community College

Associate's degree

Valencia College

Associate of Arts and Sciences (A.A.S.)