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César Quiroz Esparza
Rpo - Implementations Leader @Randstad
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WORK HISTORY
Rpo - Implementations Leader @Randstad
Implementation Plan Development: Creates a detailed plan that includes tasks, responsible parties, timelines, key milestones, and potential risks.• Implementation Team Management: Assigns tasks and coordinates the work of the team involved in the implementation, which may include consultants, technicians, and recruiting specialists.• Communication Establishment:(Governance) Defines the channels and frequency of communication with the client and the internal team to keep everyone informed about the project\'s progress.• Workflow Development and Documentation: Ensures that client workflows are documented in a clear and accessible manner for operational managers. This may include flowcharts, user manuals, and training guides.• Account Handover: Ensures that the account is handed over to operational managers in an organized manner and with all necessary documentation.• Training: Coordinates or delivers training sessions for operational managers on account management and the implemented workflows.• Validation and Acceptance: Obtains formal validation and acceptance of project deliverables from the client.• Project Closure Documentation: Prepares final project documentation, including lessons learned and recommendations for future implementations.• Transition and Post-Implementation Support: Facilitates the transition to support and post-implementation monitoring teams, ensuring the client has the necessary resources for continued and effective use of the platform.• BI & Analytics: Responsible for developing dashboards (Tableau & Looker studio), internal recruiting team indicators, and SLA measurement.
EDUCATION
UPIICSA
Licenciatura, Ciencias de la informática
Universidad del Valle de México
Maestría, Gestión de proyectos
Universidad Insurgentes
Licienciatura, Psicología
UTEL Universidad
Master, Data science
ABOUT CÉSAR QUIROZ ESPARZA
HR Project Implementations lead in Randstad
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