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Cesar Xavier Zambrano

Regional Training Coordinator @Primerica

El Paso, TX, US
EMAILS
c••••••••@primerica.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Regional Training Coordinator @Primerica

Responsible for overseeing the life licensing education for field representatives. Duties include hiring, training, coaching and managing Licensing Coaches; scheduling and coordinating all classes; and working with the field force to ensure classes are conducted. Managing all aspect of directs and licensing coaches schedules, payroll, inventory, training, discipline, and all field force customer service questions are answered. Ongoing evaluation of both coaches and scheduling to meet business needs. All hours and days of week expectations.

EDUCATION

1988 — 1992

The University of Texas at Austin

Biology/Biological Sciences, General

SKILLS

Customer ServiceTrainingCustomer SatisfactionCall Center DevelopmentExperiential LearningCall CentersSoft SkillsLCoachingEmployee RelationsSalesDirect SalesEmployee EngagementWorkforce ManagementOperations ManagementTeam ManagementCustomer ExperienceOrganizational DevelopmentTeam BuildingManagementContact CentersVendor Management360 FeedbackPerformance ManagementCrmEmployee TrainingCulture Change

ABOUT CESAR XAVIER ZAMBRANO

Experienced Sales Trainer with a demonstrated history of working in the telecommunications industry. Skilled in Operations Management, Coaching, Sales, Call Center Development, and Customer Relationship Management (CRM). Strong human resources professional.

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Cesar Xavier Zambrano — Email, Phone Number & Contact Info | Unifers