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Start for FreeCathy Gennaro
Senior Scrum Master @Wells Fargo
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WORK HISTORY
Senior Scrum Master @Wells Fargo
US
Guide multiple scrum teams in prioritizing work and following SDLC processes for continuous business process improvement• Collaborate with Product owners to ensure successful release of viable products and escalate risk and impediment issues• Facilitate scrum ceremonies including Daily Huddle, backlog refinement, and retrospectives.
EDUCATION
Saint Leo University
Business Management
SKILLS
ABOUT CATHY GENNARO
Accomplished and organized Information Technology professional with more than 15 years’ experience in technology and business services support. Skill Highlights- Providing Excellent Customer Service -End User training and support - Process improvement -Risk management - Auditing/compliance -Problem solver - Troubleshooting-root cause analysis Extensive background in change and release management, Point of Sale systems support, Credit Card processing software/PCI compliance, Certified Scrum Master/Kanban lead, PCI compliance and SDLC compliance.
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